Privacy Policy

 Apna Bazaar Store

Welcome to Apna Bazaar Store (https://apnabazaarstore.in/). We respect your privacy and are committed to protecting the personal information you share with us while using our website.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you when shopping on our website.

By accessing or using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

We may collect the following categories of information when you visit our website, create an account, place an order, or contact us.

A. Personal Information

When you place an order or contact us, we may collect:

  • Full name

  • Mobile number and email address

  • Billing and shipping address

  • City, state, and PIN code

  • Order details and purchase history

  • Information you provide when contacting customer support

B. Order and Payment Information

We collect information necessary to process and manage orders, including the products ordered, order amount, payment status, delivery status, and refund details.

For Cash on Delivery (COD) orders, we use the information necessary to confirm, dispatch, and deliver your order.

If online payments are offered, payment transactions may be handled by third-party payment service providers. We do not intend to store complete debit card or credit card details on our website.

C. Technical Information

When you visit our website, certain technical information may be collected automatically, depending on the website configuration. This may include:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Website usage and diagnostic information

  • Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

  • Process, confirm, and deliver your orders

  • Contact you about order status and delivery

  • Process eligible cancellations, returns, replacements, and refunds

  • Respond to customer enquiries and complaints

  • Maintain website security and prevent fraud or misuse

  • Improve our products, website functionality, and customer experience

  • Maintain business, accounting, tax, and legal records

  • Send promotional communications where permitted by applicable law and your preferences

We use personal information only for legitimate business purposes and other purposes permitted by applicable law.

3. Sharing of Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our store, including:

  • Courier and delivery companies

  • Payment gateways, if applicable

  • Website hosting and technical service providers

  • Website security, analytics, and maintenanc